Assistance with your video conferencing is available, contact the ITS helpdesk with your request. If you have an upcoming video conference contact the helpdesk with as much notice as possible as it will allow us to confirm all details and ensure the smoothest possible connection.
If you experience difficulties while conducting a video conference you should call the AV on call number associated with your campus.
To take part in a video conference you should gather the following information:
- Connection details of the party you will be video conferencing with. This will be in one of the listed formats below:
- An IP address such as 120.102.159.180.
- A SIP or H323 address similar to 7.302@uitm.edu.my
- The phone contact details of the party you are trying to conference with in case of any difficulties.
- The expected start time and duration of your conference.
Video conferencing rooms, CISCO Jabber, and portable sets are free to use for UiTM Staff. The only cost that may be associated with using a video conference is hire of the venue or if you require a technician to be onsite with you to look after the conference.
Video Conferencing is the connection of two or more physical locations via the Internet with the ability to share video and audio between locations.
